Premier Home Care Inc. - Setting New Standards in Care!

Frequently Asked Questions

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What is the purpose of home care?

What is skilled home care?

What are the qualifications for home care?

Who pays for Home Care?

Can I refer myself to Premier Home Care?

Is a hospital stay required in order to get home care?

I am being discharged from the hospital/skilled nursing facility. When will I hear from Home Care?

I had a same day procedure. Am I entiteled to home care?

I need help with bathing. Do you provide this help?

What time will my Home Care nurse or therapist be coming?

Will I always have the same nurse or therapist?


Q. What is the purpose of home care?

A. The purpose of Premier Home Care is to help you and your family through your recovery to your highest level of independence. We focus on providing treatments and teaching in order to help you reach your individual health goals.

Q. What is skilled home care?

A. Skilled home care services include the following: Registered Nurses, Certified Wound Specialist, Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Works, and Certified Home Health Aides. In order to qualify for skilled home care, you must have a diagnosis and/or treatment that require the expertise of a nurse or rehabilitation therapist.

Q. What are the qualifications for home care?

To qualify for home care, you must have a need for skilled nursing and/or rehabilitative services and have a diagnosis and/or treatment plan that requires the expertise of a nurse or a rehabilitation therapist. Medicare requires that patients receiving Home Health services are homebound. This means that it is difficult and taxing for you to leave your home, you are not going out socially on a regular basis, and you need assistance to leave your home. You are allowed to go to doctor’s appointments, church, and to get your hair done and still be considered homebound.

Q. Who pays for Home Care?

A. Skilled home care services are covered under your Medicare policy. There are no co-pays for home health services.

Q. Can I refer myself to Premier Home Care?

A. Home Care referrals must be made by your physician. Since we provide skilled service in the home we are required to work under the direction of a doctor. If you believe that you or a loved one qualifies for home care, you can contact us and we will contact your physician for his approval.

Q. Is a hospital stay required in order to get home care?

A. No, your doctor may refer you directly to Premier Home Care. You must, however, meet the qualifications for home care.

Q. I am being discharged from the hospital/skilled nursing facility. When will I hear from Home Care?

A. Home care will make contact with you and/or your family on the day of your discharge. Our standard is to make the initial visit to your home within 24 hours of the referral, unless you or your doctor request a different time.

Q: I had a same day procedure. Am I entiteled to home care?

A: Yes, we can begin visiting you on the same day as your procedure provided that we are contacted in advance by you or your physician.

Q. I need help with bathing. Do you provide this help?

A. Premier Home Care provides Home Health Aide services while you have the need for skilled services. Once you no longer qualify for skilled Home Care services, bathing assistance is no longer covered. At that time, you may need to hire a private caregiver. Premier Home Care offers Medical Social Work services to assist you in determining your needs and can refer you to the appropriate services.

Q. What time will my Home Care nurse or therapist be coming?

A. All of our clinicians set their own daily schedule and changes may occur based on many factors. We will do our best to accommodate your requests and schedules. The clinician will call you the day before they are coming in order to set up the time with you.

Q. Will I always have the same nurse or therapist?

A. You will be assigned a Case Manager who will make the majority of visits to you. We strive for continuity of care by assigning the same clinician throughout your course of your care; however, there will be times when a different nurse or therapist will need to take their place. All of our staff are licensed, competent and dependable.

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